Request Account Deletion

5Plus Stores customers can request deletion of their account and associated personal data from the Android app or website account/profile section, or by contacting customer care through this public page.

How to request deletion

1. Contact 5Plus Stores customer care at +91 96183 61978.
2. Provide your registered name, email address, and phone number.
3. Mention: “Please delete my 5Plus Stores account and associated personal data.”
4. We may verify your identity before processing the request.

What will be deleted or de-identified

• Account profile details that are no longer required.
• Saved delivery addresses where retention is not legally required.
• Notification tokens and non-essential account preferences.
• Non-essential support/profile information connected to the account.

What may be retained

Some records may be retained where required for order fulfilment, invoices, payment records, tax/accounting, legal compliance, fraud prevention, disputes, refunds/replacements, coupon/voucher history, shipping history, or customer-support obligations. Retained records will be limited to what is necessary.

Processing time

We aim to process valid account deletion requests within a reasonable period after verification. If an active order, payment dispute, delivery issue, voucher claim, or legal/accounting requirement is pending, deletion may be delayed or partial until the matter is completed.

Privacy Policy

Please read the full 5Plus Stores Privacy Policy at https://www.5plusstores.com/privacy-policy.

Contact

Phone: +91 96183 61978
Store: 5Plus Stores
Website: https://www.5plusstores.com